My AT&T samsung cell phone is not working, can I get a new one and a different cell phone?

Hi I have a Samsung propel cell phone and it not working. It shuts off all the time etc. Since it is under the manufactors warranty, can I exchange it for a different phone or does it have to be the same one?

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2 comments on “My AT&T samsung cell phone is not working, can I get a new one and a different cell phone?”

Andy P

November 17th, 2011 at 17:33

you may be able to get yout money back, but you will not be able to switch it for another phone

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lowbrassftw

November 17th, 2011 at 17:34

chances are they won’t give you a new one. They’ll just fix it for you. Or send you a refurb. Under no circumstances will you be allowed to get a different one. Unless the phone is discontinued, unfixable, and there’s no replacement unit in sight, but the propel is far from extinct so that won’t happen.

example: if my samsung eternity were to break next year and there was no replacement for it, I would get a refurb of it’s immediate successor, the samsung solstice.

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My AT&T samsung cell phone is not working, can I get a new one and a different cell phone?

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2 comments on “My AT&T samsung cell phone is not working, can I get a new one and a different cell phone?”